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Grade Optic Support

Find help below, or contact us. Grade Optic builds and operates Go Precheck. Go Precheck is an independent visual precheck product, not a grade, and is not affiliated with PSA, BGS, SGC, or CGC.

Scanning cards

  • Scanner won’t re-arm for the next card
  • A card was duplicated
  • A card is missing
  • The crop contains another card
  • Questions about your report

Your collection & account

  • Sign-in and collection claim (when accounts are enabled)
  • Export your data
  • Delete your account and data

Privacy

  • How your photos are handled
  • What diagnostics contain
  • Privacy & deletion requests

Contact support

Support contact is being finalized. This page will list a working way to reach us before the app is available to testers.

More

Privacy · Terms · Data handling · Account